At Vanaragni, we aim to provide a seamless and premium experience. If something isn’t right, we’re here to help.
7-Day Easy Returns & Exchanges
You can request a return or exchange within 7 days of delivery.
Exchanges
You can exchange clothing items (t-shirts, sweatshirts, hoodies) in case of:
- Size issues
- Damaged or defective products
To process an exchange, please contact us for authorization.
How it works:
- Share your Order ID and product images (for damaged products) via WhatsApp at 8431233178 or email us at [email protected]
- We will arrange a pickup or guide you through the process
- Once we receive the product, we will ship the replacement
Note:
- Only size exchanges are allowed.
- Items must be unused, unwashed, and in original packaging.
Returns & Refunds
We accept returns within 7 days of delivery if you are not satisfied with your purchase.
Eligibility:
- Item must be unused, unwashed, and in original condition
- Original packaging must be intact
Refund Process:
- Once we receive and inspect the returned item, your refund will be initiated
- Refund will be processed to your original payment method
- Please allow 5–7 business days for the amount to reflect
Note:
- Shipping charges (if any) are non-refundable
- COD refunds will be processed via bank transfer or UPI
Return Shipping
- For damaged or incorrect products, we will arrange a free pickup
- For size exchanges or returns due to preference, we will arrange the pickup and customer need to ship the product back to us within 7 days of delivery
Damaged / Missing Items
If your order is damaged or has missing items:
- Please contact us within 48 hours of delivery
- After this window, we may not be able to process the request
Order Cancellation
- Orders can be cancelled before they are shipped
- Once shipped, cancellation is not possible
- You may request a return after delivery as per policy
Non-Eligible Items
We do not accept returns or exchanges for used products. Examples include:
- Clothing that has been worn or washed
- Posters that have been stuck
- Stickers, phone skins, or similar items once used
- Products that are damaged after use
Contact Us
For any return, exchange, or support request, please contact us:
- WhatsApp: 8431233178
- Email: [email protected]
Please share your Order ID and product details for faster assistance.
We’re committed to making your experience smooth, so you can shop with confidence at Vanaragni.
